FAQs

Shipping Questions

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
Processing time: 2-3 Business Days.
Shipping time: Standard Delivery 11 - 18 Business Days
We will choose the best logistics according to the customers in different countries, so the format of the order tracking number is different in each country.
 To ensure that each customer can check the tracking information of the order in a timely and accurate manner, please check the logistics information of the order in our comprehensive logistics information website at:
 www.17track.net

Product Questions

How many seeds are in an ounce/pound?

All of our seed products are packed by weight, rather than by count, so unfortunately a seed count is not available. We have "seed coverage" information available on individual product listings that can help you to determine the correct amount of seed needed for the area you wish to plant.

Are your products GMO?

No, none of our products are GMO, or genetically modified organisms.Our Seeds are non-GMO & 100%! Pure!Seedssunis a supporter of the Safe Seed Pledge and only works with growers who share the same stance against Genetically Modified seeds. When buying from us, you can rest assured that the seeds you are purchasing are fresh, 100% pure, high germination, GMO-Free Seeds. Always.The Safe Seed Pledge: "Agriculture and seeds provide the basis upon which our lives depend. We must protect this foundation as a safe and genetically stable source for future generations. For the benefit of all farmers, gardeners, and consumers who want an alternative, we pledge that we do not knowingly buy, sell or trade genetically engineered seeds or plants. The mechanical transfer of genetic material outside of natural reproductive methods and between genera, families, or kingdoms, poses great biological risks as well as economic, political, and cultural threats. We feel that genetically engineered varieties have been insufficiently tested prior to public release. More research and testing is necessary to further assess the potential risks of genetically engineered seeds. Further, we wish to support agricultural progress that leads to healthier soils, genetically diverse agricultural ecosystems, and ultimately healthy people and communities."

Are your seeds treated?

Some of our seeds are coated with a fungicidal treatment that protects them from pests and disease during the seeding and germination phases.

How should I store unused seed?

Keep seeds in a sealed plastic bag or container to prevent insects, and in a dark, cool and dry place to prevent premature germination and other forms of decay. Do NOT store seeds in the refrigerator! We generally do not recommend storage if at all possible; the best option is to order in the same season that you intend to plant. However if you end up with left over seeds, you should be able to store through to the following season with favorable results. With proper storage, our seeds will lose less than 5% viability per year of storage. 

General Questions

Why can’t I place an order without an email address?

We need to be able to send you both an email invoice to confirm your order, as well as shipping confirmations that will include tracking information on your shipments. These emails are sent both to verify information and to protect your interests as a customer. Please note that we do not sell or share your email information with any other party. Ever.

Can I use more than one coupon code per order?

We only allow one coupon to be used per order and it cannot be combined with other offers or discounts.